Frequently Asked Internet Questions
These are some of my favorites. Call or write me with a question of your own...
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Why is my Internet slow?
This can be a big problem and there are many reasons it can happen. Some of the things to try are: (1) Restart your computer. (2) Clear your browsing history. (3) Unplug the electricity from your Internet modem and router. These are the boxes you get from your Internet company. There can be 1 or 2. Leave the power off the box(es) for a minute or so then plug them back in and wait about 5 minutes for them to come all the way back on. If these don’t help then it’s time to give me a call.
What is a browser?
BROWSER is the technical term for the program the gets you around the Internet. (Tech Support Professionals like to throw this word around. It can be very intimidating.) The most popular browsers are Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari, but there are others. Although they may look different from one another, they all do the same job. You can install and use more than one on your computer if you want to.
What are cookies?
COOKIES are part of BROWSING HISTORY. Your browser history is a record of the websites you’ve visited on your computer. The record stores the names of the sites and when you visited them. This includes download history, search history, cookies, and cache. It is important to clear or delete your Browsing History periodically. (I like once a month.)
How do I delete or clear my Browsing History?
Each browser does it a bit differently. The best thing to do is to search “how do I delete the browsing history in…? And just put in the name of the browser. For Google Chrome, Open Chrome. Click on the three small dots in the top right side of the screen, just below the X. Scroll your mouse over History, another list pops open. Click on History. On the left side of the next box click Clear Browsing Data. One more box opens. Under Basic, make sure Time Range is set to All Time. Check all the boxes and click Clear Data. If you haven’t done this before it could take some time to clear. You will have to log back into your websites, so be sure to know your passwords.
What is Bluetooth?
Bluetooth is the technology that allows devices to communicate directly with each other. For example, when you use the speakers in your car to talk on your phone the car and the phone are communicating by Bluetooth. It’s become especially popular for wireless sound…speakers, headphones, etc. But its uses are really branching out. It’s even being used in pacemakers!
If you don't see what you need here, feel free to contact me for inquires about computer repair services!